10.11.2010

Seriously Lady?

Take a deep breath- this one is long.

Generic is replacing actual University name.

Tech: This is ____ with the Tech Support Desk at Generic State University. How can I help you?

Client: This is "Generic" State right?

Tech: Yes, this is the Tech Support at Generic State University.

Client: That's like a college right?

Tech: Yes. We are a State University.

Client: Yeah... but that's like a college right?

Tech: Yes.

Client: Oh... where are you located?

Tech: We are located ______.

Client: Oh... okay. My daughter is in the 8th grade and said she wanted to go to college. What can you tell me about it?

Tech: When she gets into high school these are all things she can discuss with her guidance councilor.

Client: So she can get into college?

Tech: These are all things she can discuss with her guidance councilor in high school. Some high schools in the area do allow students to take college classes while in high school.

Client: How does she do that?

Tech: These are things she needs to discuss with her guidance councilor when she gets into high school.

Client: She was also talking about wanting to get her driver’s license. She is 14. How do you sign up for drivers ed classes while in high school?

Tech: High schools in the area no longer offer drivers education classes. You have to go to a privately owned drivers ed program- however they tend to be very pricey.

Client: Oh... if I worked she would be able to get her driver’s license. Why don't they offer it in high school anymore?

Tech: I'm not sure. My best guess would be for insurance reasons. She would be able to get her license at 18, and that would not require a driver’s education. However insurance would be much higher for someone who has not gone through driver’s education.

Client: OH okay good. I guess I'll have her wait until she is 18. How do you get your driver’s license?

Tech: ......

Tech: There is a written portion and maneuverability. She must pass with a 70 or higher to get her license.

Client: So she could get an 80, 90, or 100 and pass?

Tech: Yes.

Client: Thank you for all of your help and patience! I also...

Tech: My pleasure, you have a lovely evening!

Client: Ohh... bye!

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