No! The browser!

Tech: What browser are you currently running?
Client: Road Runner.
Tech: Ok.... What internet program are you using?
Client: Road Runner.
Tech: No, the program you use to connect to the internet.
Client: I have Road Runner.
Tech: What do you click on to go to the internet?
Client: Road Runner!
Tech: Does the program currently on your screen say "Internet Explorer"?
Client: No! It says Google!
Tech: No, the very top, the title bar. What does it say?
Client: Google..
Tech: And then?
Client: Then it says "Internet Explorer".....
Tech: There we go!